City of Fenton Fights Retail Crime With AI-powered Video Surveillance and 911 Camera Sharing

Michigan city’s new video surveillance system does ‘virtual patrol’, extending police ability to deter, detect and apprehend retail criminals in busy business district

FENTON, Mich. – Jan. 16, 2025 – To combat persistent retail crime and deliver peace of mind to workers in the bustling North Leroy Street business district, the City of Fenton Police Department has deployed a new AI-powered video surveillance system with camera-sharing technology to accelerate response time during retail heists or other emergencies.

Fenton is a small city with 12,000 permanent residents, but Chief of Police Jeffery Cross estimates 60,000 people come through the town daily. Located off Highway US-23, Fenton is a popular shopping and restaurant district for commuters and people from neighboring cities. Unfortunately, retail criminals also come to the area. The new video surveillance system is designed to deter, detect, and apprehend retail criminals.

Housed in a rugged, weatherproof cabinet and mounted on a telephone pole with two cameras, the new system includes Eagle Eye 911 Camera Sharing technology that gives Fenton’s 911 dispatch professionals immediate access to view live security camera footage during an 911 emergency through a partnership with RapidSOS. 

“With 911 Camera Sharing, the 911 operator can see the situation as it unfolds and give law enforcement direct, quality information and immediate feedback about what happened, and what direction the suspect is headed in,” Cross explained. “That enhances safety for first responders and our community.”

In addition, the security cameras have built-in AI-powered Eagle Eye Smart Video Search, which enables Fenton’s authorized law enforcement officials to quickly search security camera footage for vehicles, people, or objects of interest.

“With Smart Video Search you can search for a ‘person wearing a red shirt and black pants’ a ‘blue Honda truck’  or ‘person with backpack’ and quickly find a shoplifting suspect or determine when a certain vehicle, person, or group of people entered a shopping center parking lot, which can be critical information for law enforcement,” said Joe Bommarito of Elite Fire Safety, a division of Sciens Building Solutions, a Novi, Mich.-based security integrator that is working with the City of Fenton on the project.

“Fenton’s new system with 911 Camera Sharing and AI features such as Smart Video Search is like having a virtual patrol in the Fenton business district,” he added.

“Last month the National Retail Federation reported a 93% increase in the average number of shoplifting incidents per year in 2023 versus 2019 and a 90% increase in dollar loss,” Dean Drako, CEO of Eagle Eye Networks said. “AI-powered video surveillance can now be deployed in more areas than ever, offering communities new ways to contend with rising retail crime.”

ABOUT EAGLE EYE NETWORKS
Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. Businesses of all sizes utilize the Eagle Eye Cloud VMS (video management system) to centralize their video surveillance and obtain better security and operations. Purpose-built for the cloud and AI, the Eagle Eye Cloud VMS addresses customers’ security and operational needs with unlimited scalability, simple usage-based subscription pricing, advanced analytics, integrated AI, and an open RESTful API platform delivering flexibility. Eagle Eye sells through a global network of resellers and integrators. Founded in 2012, Eagle Eye is headquartered in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo. Learn more at www.een.com. 

ABOUT EAGLE EYE 911 CAMERA SHARING
Eagle Eye 911 Camera Sharing is a first-of-its-kind technology that gives Emergency Communication Center telecommunicators (911 professionals) instant access to security cameras, empowering them to deliver critical incident information to first responders during an emergency. A recent survey showed that 96% of parents in the US want to mandate camera sharing during emergencies in K-12 schools. Eagle Eye 911 Camera Sharing has won six security industry awards including: Security Sales & Integration Trend-Setting Technology Award, SecurityInfoWatch Readers’ Choice Award, Security Today New Product of the Year, Campus Safety BEST Award, Secure Campus Award, and ESX Innovation Award.

ABOUT EAGLE EYE SMART VIDEO SEARCH
Eagle Eye Smart Video Search makes searching for video as fast and easy as searching the web. Customers can quickly search across all cameras and all locations and instantly find the exact video they’re looking for, and quickly share video clips. 

ABOUT EAGLE EYE CABINET SYSTEMS
Eagle Eye Cabinet Systems empower businesses to put high-performance AI-powered security cameras wherever they’re needed outdoors including remote locations without power or internet.

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