So much more than cameras
Shrink costs retail businesses real money. With the Eagle Eye Cloud VMS, you can use your POS system and video surveillance together with AI to uncover and investigate shoplifting, employee theft, errors, waste, and fraud. Match suspicious transactions directly to videos of the transactions themselves to ensure that sales are honest and accurate.
How the Eagle Eye POS integration module works
Using cloud-based data retrieval, your transaction records and video are harmonized for instant search and review.
The National Retail Federation attributed more than
$100 billion in losses to returns abuse and fraud in 2023.*
*Source: “2023 Consumer Returns in the Retail Industry”
How the Eagle Eye POS helps you fight shrink
Suspect transactions are likely camouflaged within hundreds or even thousands of other customer interactions that your POS records daily — and it’s easy for them to be lost in the noise. The time it takes to investigate each suspected incident eats into the time that managers and security officers need to devote to other tasks, and POS records alone may not reveal much about whether a transaction was legitimate.
The Eagle Eye POS module retrieves each record to turn flagged transaction data into actionable, easy-to-scan information with video footage just a click away.
- Sortable, time-stamped video by transaction eliminates manual review and categorization.
- Transactions are tagged and sorted based on user-defined rules and thresholds, transaction type, total amount of sale, discount percentage, clerk, and time of day.
- Scan transactions sorted by POS terminal, by transaction time, by amount of sale, by discount applied, and more.
Why POS integration
Investigate quicklyEnsure that sales are accurately entered, discounts are legitimate, and activity at the counter matches POS records.
Ensure that sales are accurately entered, discounts are legitimate, and activity at the counter matches POS records.
Train employeesCheck and improve employee skills by reviewing real-world transactions for efficiency and accuracy.
Check and improve employee skills by reviewing real-world transactions for efficiency and accuracy.
Gather evidenceCollect the objective, persuasive evidence you need if an employee or customer’s behavior results in legal action.
Collect the objective, persuasive evidence you need if an employee or customer’s behavior results in legal action.
Cultivate insightsMake better decisions; zoom in on interactions that result in returns, transaction discounts, or voided transactions.
Make better decisions; zoom in on interactions that result in returns, transaction discounts, or voided transactions.
Uses cases
High-end retail
Ensure that high-value items are all correctly entered, and that any discounts match store policy.
Quick-serve restaurants
Verify transaction speed and accuracy, and evaluate employee performance for training purposes.
Regulated product sales
For products in highly regulated industries or sales of age-restricted products, ensure that all proper procedures are followed.
