Eagle Eye Networks

Category: VMS Tech Support

helpfiles-FI

Work Smarter with Help Files

Work smarter! Take advantage of the Help Files located throughout the Eagle Eye web interface. When you see a blue circle with a question mark, you can click for more information.  The Help Files not only explain the options and features for the area they are found, but they also

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Local-Display-FI

Local Display via Browser Usage

Local Display A user with permission “Administrator” or “Edit All and Add” is required to enable Local Display. The user must sign into the Eagle Eye Networks Cloud, and from the Dashboard, click the gear icon next to the bridge to open Bridge Settings. Then, select the Local Display tab.

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videonotespsd

Searchable Video Clip Notes Usage

Downloading and Download Notifications Video can be requested for downloading from the history browser. When a video is ready, it will appear under the notifications flag in the top right of the web interface. It will also appear on Notifications page with a link for downloading as well as a

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camera-settings-from-layout

Accessing Camera Settings

With the proper permissions, camera settings can be accessed from the dashboard or from layout view. From the dashboard, click the gear icon to open the cameras settings. From a layout, click the dropdown in the upper right corner over the preview image and select settings. Related posts:  Adjusting Motion

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motion-settings-overview

Motion Settings Overview

The Eagle Eye Networks VMS records two video streams from each camera: preview video and full video. Preview video is typically a lower frame rate and resolution so that no matter the motion settings, there is a recording of everything. At default, preview video is transmitted in real time to the

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Adjusting Motion Settings

Adjusting Motion Settings

Regions and Alerts The Eagle Eye Networks VMS allows an unlimited amount of regions and alerts per camera. These can be added by opening camera settings and selecting the motion tab. In this example, a region named Entry-Exit is shown with separate motion sensitivity from the overall motion sensitivity of

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adding-cameras-through-RTSP

Adding Cameras Through RTSP

For best results, we recommend using cameras on our officially supported list. We also understand that this isn’t always possible. Some installations need to make use of existing equipment or may have specialty cameras. We have an advanced option that allows for adding cameras directly. We support RTSP and can

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masking-out-motion-areas

Creating Email Alerts

In part 1, we showed how to mask out a motion zone to ignore motion. In this post we are going to show how to create email alerts. We will be setting up email alerts on my front door. I am interested on getting an email notification whenever someone enters

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new-guided-tour-features

New Guided Tour features

We try to keep our product simple and easy to use. One way we do this is by guiding new installers through the setup process. Below is the new setup process with guided instructions. When first logging in, you will be prompted to add a bridge. While the bridge is

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masking-out-motion-areas

Masking Out Motion Areas

Often there is repetitive motion in a scene that you want to ignore. A great example of this is a TV or a swaying tree. Having constant motion makes it difficult to quickly find the item you are looking for. It is like adding more hay to the stack when

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