Why Planet Fitness Chose Eagle Eye Networks

Our Planet Fitness Story

A Planet Fitness owner was having trouble managing and maintaining quality security across multiple locations. The franchisee owned eleven clubs across the region and  found that monitoring security was a real hassle. He was looking for a solution that allowed him to check in on his employees to make sure they were on time for shifts, greeting each guest, and maintaining club cleanliness.

In addition, it was important to find a very simple and highly learnable solution. Planet Fitness likes to promote from within and the current CMVRs were too complex to train staff to operate.

After some research, the owner turned to a single pane of glass cloud video solution that let him monitor all nine clubs at once from his cell phone or laptop. Now he can check on all his locations remotely from anywhere in the world using an intuitive interface requiring almost no training. He can also delegate to managers by giving them approved access to the platform if he wants to. He can do all this thanks to cloud-based security provider Eagle Eye Networks.

“Eagle Eye allows me to see all of my clubs all at once, ensuring brand consistency and high levels of customer service. I can also grant access to the regional and assistant managers, so they can view their clubs from their phones. Now, we are much more efficient, as an organization, with our overall operations.”
—Joe Bernatowicz
  Franchise Owner

Additional Cloud Video Security Advantages for Gyms

In addition to the advantages of remote access the franchisee also uses his surveillance cameras to prevent crimes like vandalism and theft. The customer can also monitor foot traffic using camera AI to ensure that the front desk and gym floor is properly staffed at all times.

As an Eagle Eye customer, the franchisee now receives alerts when someone enters an off-limits area or when cameras are being blocked, covered, or moved. This prevents dangerous situations from occurring and illegal activity.

Video data from incidents is easier to review for liability mitigation should an investigation arise. Smart Search makes it simple to find people, vehicles, and objects by description. Eagle Eye’s triple-server retention policy ensures this data is reinforced and kept available.

Our open API platform allows for video integration with a wide range of third-party technology applications. This includes access control, which means an owner can connect their cameras to technology which allows entry to the facility. Particularly handy if you are running a 24/7 fitness operation.

Eagle Eye Networks is serious about making sure your gym and fitness operation run smoothly. We work with a number of fitness franchises to ensure secure facilities and efficient operations. To learn more about how we can help your fitness business, contact an expert for a demo today.