C-Net
About
The C_Net mission is to „brighten society through logistics x IT“. C_Net is a group that provides not only technical aspects but also systems that help customers. We achieve this by combining various systems, skills, human networks, etc., and connecting them.
Solution
By integrating the Eagle Eye Video API Platform Cloud VMS into the GAZOQS platform, we have created a new value proposition for any business shipping products to their customers. Fulfillment businesses can now offer Video Evidence Management as a benefit of using the integration with Eagle Eye Networks.
- Reduction of search time
- By using the unique inquiry number, a video of the order being packed can be easily retrieved. The order video significantly reduces customer support response time.
- Video sharing
- During product packaging and inspection, GAZOQS creates order videos and shipping-accurate results. Businesses can view these with their customers to clarify requirements and ensure that complaint countermeasures are speedy and smooth.
- Reduction of loss costs
- Prevent mistakes during warehouse work and improve customer satisfaction. Reduce re-delivery costs and increase overall profits. This solution additionally contributes to decarbonization by removing unnecessary reshipments.
Benefits
- Pinpoint confirmation of shipping operation images by linking logistics and video data.
- Quick response to customer inquiries.
- Improve work quality by recognizing and responding to problems through visualization of facts.
- Video search by various keywords.
- Utilize video for staff training and education.
Demonstration
Partner Requirements
- Initial Installation Cost
- Monthly Fee
Contact C_Net Connect Service Corporation: www.cnet-technology.com/inquiry or [email protected] for full requirements.
