Eagle Eye Networks

Eagle Eye Cloud VMS App Notes

APP NOTE # TITLE & SUMMARY LAST UPDATED
AN001 Eagle Eye VMS Viewing Recorded Video with History BrowserReview multiple ways of accessing and recalling historical video as well as saving and managing video clips and downloadable video requests with History Browser. 2024-06-07
AN002 Enhanced Local Viewing Using Eagle Eye QL Stream with Media ShortcutFind out how to perform Video Playback, Full Video Live View, and Layout Preview without requiring data transmission to the cloud with Media Shortcut. Also, learn how Eagle Eye QL… 2024-05-13
AN003 Real-time Video Monitoring and Insight Using Eagle Eye VMS AnalyticsEagle Eye Networks offers five different analytics; People Counting, Line Crossing, Intrusion Detection, Loitering and Camera Tampering. Analytics can be used for both real-time video monitoring and to mine insights… 2024-09-11
AN004 Managing and Optimizing Bandwidth with Eagle Eye VMSbandwidth management that adjusts transmission and bandwidth use dynamically, making sure that everything works with a customer’s existing internet connection. 2024-05-13
AN005 Always Know What’s Happening with Real-time Notifications and AlertsLearn how Eagle Eye VMS system notifications and alerts are are designed to provide status updates and alert Service and Support personnel in the event of an offline device or… 2024-05-21
AN006 Use Camera I/O to Control and Trigger Devices and ActionsLearn how to use the Eagle Eye Cloud VMS to configure Camera I/O functionality to trigger events and actions. 2024-12-27
AN007 Best Practices for Naming Cameras and Accounts in the Eagle Eye VMSA well-designed naming convention approach simplifies the use and management of the Eagle Eye Cloud VMS, making it easier for your customers to take advantage of the system and avoid… 2024-05-13
AN008 Network Cabling Best Practices for the Eagle Eye Cloud VMSThis App Note supports system designers, installers, and design consultants in selecting network cable infrastructure for an Eagle Eye video surveillance installation. Optimal cabling and fiber optics selections are imperative… 2024-03-26
AN009 Efficiently Save and Share Video with Archiving in Eagle Eye VMSOnce video has been archived, clips can be downloaded to your local device at any time or played back immediately in the archiving tab from the Eagle Eye Cloud VMS… 2024-05-13
AN010 Using Eagle Eye VMS Audit Log to Monitor Compliance to Standard Operating Proceduresper audit trail is essential for trusting your data. Being able to track who made changes to settings and when, or who viewed (or failed to view) a video clip… 2022-06-20
AN011 Considerations for Connecting Cameras Using RTSPIn certain cases, it is necessary to connect the camera using Real Time Streaming Protocol (RTSP), even though Eagle Eye VMS can be connected to almost any IP camera via… 2024-06-18
AN012 Understanding RAID and Building Resiliance with Eagle Eye CMVRsRAID stands for Redundant Array of Inexpensive Disks; it is a way of logically putting multiple disks together into a single array. The idea is that these disks working together… 2022-06-20
AN013 Eagle Eye Networks VMS Project Checklist for Understanding Site RequirementsThe most important aspect of any Eagle Eye Cloud VMS installation is ensuring that you are set up for success by choosing the right equipment, understanding bandwidth availability and network… 2024-05-13
AN014 Implementing SSO in the Eagle eye Cloud VMSUtilize the convenience and security of Single Sign On through any identity provider supporting SAML. 2024-05-21
AN015 Best Practices for Deploying Multiple Eagle Eye Networks Bridges on a Single SiteDeploying multiple Bridge or CMVRs on a single site requires careful planning to avoid operational issues. Key design considerations include the CamLAN architecture and bandwidth management settings configuration. This document… 2025-01-31
AN016 Optimizing Motion Tracking in the Eagle Eye Cloud VMSThis application note is for all Eagle Eye Cloud VMS users with permission to manage motion areas. It explains how to set up specific zones within a camera feed to… 2024-06-20
AN017 Emergency Incident Real Time Video Sharing with Eagle Eye VMS First Responder ShareProactively prepare for an emergency by pre-designating First Responders with Eagle Eye VMS First Responder Share. Learn how to grant access to cameras for first responders so that when you… 2024-05-21
AN018 Leveraging Account Defaults within the Eagle Eye VMSThis Application Note is intended for Eagle Eye Cloud VMS account administrators that are responsible for the initial setup and configuration of the VMS and want to better understand the… 2024-05-13
AN019 Eagle Eye VMS User Permission Best PracticesLearn how to give access to users for each account level, the differences between Master (reseller) and Sub account (end user) access, and gain a full understanding of managing access… 2022-06-20
AN020 Utilizing Cloud Client Dewarp and Virtual PTZ for Fisheye CamerasThis Application Note is intended for Eagle Eye Networks Cloud VMS administrators or any user that would be responsible for configuring cameras within the VMS. A basic working knowledge of… 2022-08-01
AN022 Configuring SSO in the Eagle Eye Cloud VMS Enhanced Web InterfaceThis document explains how to use Single Sign-On (SSO) with Eagle Eye Cloud VMS, which allows users to log in with their existing Microsoft or Google credentials for a more… 2025-01-31
AN023 Smart Video Search in the Enhanced Web Interface of the Eagle Eye Cloud VMSThis application note is for Eagle Eye Cloud VMS users who want to search historical video efficiently. It explains how Smart Video Search helps you quickly find specific events or… 2024-12-27
AN024 Camera Sharing OverviewThis Application Note explains how to quickly share specific cameras from one VMS account with a subscription to another. By setting upcamera sharing correctly, users can access all their cameras… 2023-12-20
AN025 Video Privacy – How to keep customer video private when they request it or need itVideo privacy is a key component of security that prevents technicians and/or any unauthorized personnel from viewing video streams through the system while also blocking access to the Camera VPN… 2024-05-13
AN026 Utilizing Eagle Eye Support PIN for Contacting Technical SupportSupport PIN is a secure user authentication method implemented to assist Tech Support in remotely authenticating users. A Support PIN speeds up requesting and receiving technical support when needed and… 2022-06-20
AN027 Swapping Eagle Eye CMVR Hard Drives to Ensure Video Data is PreservedThis App Note provides the critical steps for Resellers to replace a CMVR chassis while preserving video data. Resellers must contact Eagle Eye Tech Support before beginning the replacement and… 2024-03-26
AN028 Eagle Eye Embedded History Browser and Video DownloadsThis Application Note guides Eagle Eye Cloud VMS users on navigating the History Browser to view past recordings and download video clips. No prior knowledge is required, as the History… 2024-06-28
AN029 Utilizing Camera Tunnels to Remotely Adjust Camera SettingsNot all camera manufacturer settings can be modified directly from the Eagle Eye Cloud VMS. Some settings require adjustment through the camera’s web page. Learn how the Eagle Eye Networks… 2023-03-07
AN030 How to Implement Locations in the Eagle Eye VMSUtilize Locations to help group Bridges and Cameras within the VMS for streamlined access and organization on a geographical basis 2023-05-18
AN031 Implementing Two-Factor AuthenticationThis Application Note is intended for end users of the Eagle Eye Cloud VMS. Specifically, admin users who will be responsible for adding users and determining if they require Two-Factor… 2022-08-01
AN033 Camera Installation Considerations for LPR/ANPRLicense Plate Recognition (LPR) or Automatic Number Plate Recognition is a technique by which license plate data is extracted using camera and vision technology. Camera placement plays a key role… 2024-08-06
AN034 Configuring LPR in the Eagle Eye VMSThis document outlines the Eagle Eye Cloud VMS setup and configuration of  LPR and is intended for VMS users. Installers interested in LPR Camera setup and configuration, see AN033. 2023-05-18
AN035 Configuring VSP in the Eagle Eye VMSThis document outlines the Eagle Eye Cloud VMS setup and configuration of VSP and is intended for VMS users. Installers interested in VSP/LPR Camera setup and configuration, see AN033. 2023-06-30
AN036 Configuring Eagle Eye LPR and Brivo Access to Utilize License Plate CredentialsLearn how to combine the power of Eagle Eye LPR with Brivo Access for a fast, convenient, and cost-effective way to get cars into secured parking facilities. License Plate Credentials… 2023-06-29
AN037 Selecting the Correct Eagle Eye Networks Local Video Viewing SolutionLearn about the 3 different local display solutions offered with Eagle Eye VMS that use QL Stream technology and better understand the various use cases for each of these solutions. 2025-01-23
AN038 Eagle Eye VMS Understanding Impact and How To Use Bandwidth CalculationsUnderstand the determining factors in calculating bandwidth for system deployments and learn how to use the Eagle Eye VMS Bridge Wizard to determine required Daily Cloud Bandwidth and also Suggested… 2022-06-20
AN039 Best Practices for Eagle Eye Bridge/CMVR InstallationLearn how to properly install an Eagle Eye VMS Compact Bridge/CMVR and how to avoid post-installation problems and maintenance. This Application Note will walk you through best practices and provides… 2024-09-20
AN040 How to Setup Custom Reseller Branding of the Cloud VMSCompanies Reselling the Eagle Eye Cloud VMS have the ability to highlight their brand for end users logging into the VMS. This document outlines the setup and configuration of custom… 2023-03-07
AN041 Eagle Eye LPR Integration with Moxa for Vehicle Access ControlLearn how to integrate Eagle Eye LPR (License Plate Recognition) with the Moxa IO unit to open gates for vehicleaccess control through License Plate Credentials. 2024-09-09
AN042 Configuring The Eagle Eye VMS and Immix Integration for Alarm MonitoringLearn how Eagle Eye Networks and Immix have partnered to build an integration so that Eagle Eye Networks generated video alarms can be sent through to Immix-supported central stations for… 2024-12-27
AN043 Eagle Eye Cloud VMS Editions Explained in DetailThis document provides a comprehensive overview of the Eagle Eye Cloud VMS Editions. The Editions cater to users seeking customization and larger installations, with pricing based on account-wide camera usage. 2024-09-18
AN044 Utilizing 4g and 5g internet connectivity with Eagle Eye Networks Bridges and CMVRsDiscover how to leverage 4G and 5G internet connectivity with Eagle Eye Networks Bridges and CMVRs. This Application Note provides step-by-step instructions on how to configure and utilize these advanced… 2023-06-30
AN045 Eagle Eye Cloud VMS Subscriptions ExplainedThis Application Note provides Eagle Eye Networks customers insights and details relating to Eagle Eye Cloud VMS subscriptions. After reading this document, you will have a clear understanding of how… 2024-10-23
AN046 Proactively Monitor Bridge/CMVR Health Status Through the Eagle Eye Cloud VMSThis Application Note is intended for Eagle Eye Cloud VMS Resellers and account administrators to help proactively identify potential issues with Bridges/CMVRs that could affect the reliability of the hardware… 2022-08-01
AN047 How to Implement Eagle Eye Networks Floor PlansLearn how to take advantage of Floor Plans, why they work in conjunction with the Eagle Eye Locations, and how to best implement them within the Cloud VMS. 2023-03-16
AN048 A Guide on Creating Vehicle Lists for Rules and Access Control in the Eagle Eye Cloud VMSThe Vehicle Surveillance Package (VSP) is an add-on for Eagle Eye Cloud VMS that allows users to view, monitor, and analyze vehicle data. This application note guides users on how… 2024-09-04
AN049 Setting Up Rules for Vehicle Detection and Alerts in Eagle Eye Vehicle Surveillance PackageThis document provides a step-by-step guide for Eagle Eye Cloud VMS users who want to leverage the Vehicle Surveillance Package (VSP) to effectively monitor and analyze vehicle data. It shows… 2024-09-04
AN050 Understanding the Compact Bridge/CMVR OLED DisplayCompact Bridges and CMVRs come with an OLED Display that brings you additional information to assist you with setup, troubleshooting, and networking. 2023-06-30
AN051 Network Topology and Installation Best PracticesThis application note delves into the crucial aspects of network topology and installation best practices, equipping you with essential guidelines to ensure both the efficiency of your system and the… 2024-06-07
AN052 Leveraging Smart Video Search for Efficient InvestigationsA well-designed naming convention approach simplifies the use and management of the Eagle Eye Cloud VMS, making it easier for your customers to take advantage of the system and avoid… 2023-05-18
AN053 Calculating the Power for a UPS SystemLearn more about the importance of including an Uninterruptible Power Supply Unit (UPS) for ensuring continuous camera operation during power disturbances. Installers using UPS systems greatly reduce the risk associated… 2023-08-24
AN054 Configuring camera models supported by Eagle Eye Networks via ONVIFEagle Eye Cloud VMS account administrators can leverage this app note to seamlessly integrate various third-party ONVIF cameras with the VMS. The app note provides step-by-step instructions for configuring different… 2024-08-13
AN055 Multi-Sensor vs. Stitched View Cameras and the Impact on BillingThis Application Note compares multi-sensor and stitched view cameras. It highlights key differences in sensor configuration, video stream output, and Eagle Eye billing for each type. The goal is to… 2024-08-05
AN056 Applications of Eagle Eye Anywhere CabinetsDetailed information about Eagle Eye Anywhere Cabinets, a remote surveillance solution designed for challenging environments; particularly relevant for mid-to-large-sized customers in industries such as construction, agriculture, utilities, and public safety. 2024-10-22
AN057 How to Add Camera Direct Cameras to the Eagle Eye Cloud VMSEagle Eye Camera Direct is a direct-to-cloud surveillance solution that connects businesses to the full-featured Eagle Eye Cloud VMS (Video Management System) with minimal investment. It is the ideal solution… 2024-12-27
AN058 How to Perform Cloud Video Replication with Eagle Eye Camera DirectThis App Note details how to use Camera Direct to apply Cloud Video Replication for Eagle Eye and third-party cameras. Existing Eagle Eye or third-party cameras can be integrated into… 2024-03-26
AN059 Using Eagle Eye QL Stream for Enhanced Local Video Viewing SolutionsExplore the capabilities of QL Stream, which powers Eagle Eye Networks local viewing solutions. QL Stream handles the routing, transmitting, securing, and processing of video feeds from security cameras with… 2024-06-07
AN060 Understanding Eagle Eye Cabinet Systems Outdoor Operating Conditions and Enclosure RatingsThis Application Note guides installers and technicians on deploying Eagle Eye Cabinet Systems, including the installation of Eagle Eye Bridges/CMVRs within NEMA enclosures. It covers key options for outdoor surveillance… 2024-09-20
AN061 Eagle Eye Cloud VMS Local Viewing Solutions Leveraging Mobile Apps, Mac Minis, or PCsExplore Eagle Eye Cloud VMS local viewing solutions powered by QL Stream, using mobile apps, Mac Minis, or PCs. This App Note guides users in optimizing their viewing experience with… 2023-10-06
AN062 Essential firewall configuration guide for securing Eagle Eye Cloud VMSFor users that maintain advanced firewall configurations with a specified allow list, new IP additions must be updated in order to maintain surveillance system functionality. This document provides a source… 2024-09-26
AN063 Eagle Eye Cloud Video Replication Installation and ConfigurationLearn how to integrate cloud storage into an existing video surveillance system without the need for replacing the VMS or using additional software, licenses, or operating systems. 2024-09-12
AN064 Eagle Eye Mobile Bridge Configurator GuideThis App Note shows technicians how to install, configure, or troubleshoot Eagle Eye Bridges/CMVRs without using a keyboard or monitor. It describes the Eagle Eye Mobile Bridge Configurator, a mobile… 2024-03-26
AN065 View Live Video with Apple TV and Eagle Eye QL StreamThis application note helps a user with third-party Apple TV application or Eagle Eye QL Stream to understand how to set it up, and where to go to download the… 2025-01-27
AN066 Increasing Situational Awareness in an Emergency with Eagle Eye 911 Camera SharingThis Application Note guides Eagle Eye Cloud VMS administrators as they configure Eagle Eye 911 Camera Sharing. This feature enhances situational awareness for first responders by enabling real-time camera access… 2024-06-04
AN068 How to Use the Eagle Eye Camera Discovery ToolThis Application Note guides installers and technicians on using the Eagle Eye Camera Discovery Tool. This tool helps discover Eagle Eye cameras on a network beyond the Bridge/CMVR’s local network… 2024-07-18
AN069 Eagle Eye Viewer Application for WindowsThe Eagle Eye Viewer application enables quick and easy live streaming of local cameras connected to your Eagle Eye Bridge or CMVR, transforming any display into an instant monitoring solution.… 2025-01-14
AN070 Deploying Eagle Eye Systems Over Starlink InternetLearn how to use your Eagle Eye Cloud VMS with Starlink satellite internet. This Application Note provides details on overcoming bandwidth limitations and ensuring reliable performance for video surveillance in… 2024-10-25
AN071 Using Power BI for Data Visualization of Video Search MetadataThis Application Note guides data analysts in extracting business insights from video analytics metadata using Python and Power BI. By combining existing data sources with metadata from Eagle Eye Cloud… 2024-07-30
AN072 Configure 2-Way Audio to Communicate Remotely Through the Eagle Eye Cloud VMSThis document guides users on enabling 2-Way Audio for communication within Eagle Eye Cloud VMS. It explains the necessary hardware requirements, including IP speakers and intercom devices, and provides resources… 2024-10-25
AN073 Exploring Eagle Eye Video Search Capabilities: Objects, Query, FilteringSmart Video Search empowers you to efficiently search through large amounts of video footage. This application note provides extensive guidance for using it on the Eagle Eye Cloud VMS. By… 2024-12-02
AN074 Implementing Tags in Eagle Eye Cloud VMSThis Application Note describes how to implement tags in the Eagle Eye Cloud VMS. Tags are user-defined, searchable labels that can be assigned to any camera within the VMS. 2025-01-31
AN076 Simplify User Management with Eagle Eye RolesLearn how to streamline user permissions management using the Roles feature. By grouping permissions into predefined sets, Roles simplify user onboarding, ensure consistent access, and enhance scalability for organizations with… 2025-01-23
AN078 Installing Axis Cameras for Use With Eagle Eye Camera DirectDiscover how to easily integrate your Axis cameras into the Eagle Eye Cloud VMS using Camera Direct. This guide provides step-by-step instructions for installers and technicians, eliminating the need for… 2024-10-25
AN079 Axis Thermal Camera Events in the Eagle Eye Cloud VMS: A How-To GuideThis Application Note guides Eagle Eye Cloud VMS administrators on installing and configuring Axis thermal cameras within the VMS. This document provides step-by-step instructions to ensure proper integration and enables… 2025-01-14
AN080 Real-Time Detection of Indoor Air QualityLearn how to leverage Eagle Eye Sensors within the Cloud VMS. This application note covers managing sensor data, setting up alerts for critical events, and correlating sensor readings with camera… 2025-01-14